Privacy policy

We take your privacy seriously and we’re committed to protecting your personal information online. This statement explains how we collect and use the information which you give us. 

Our aim is to safeguard your privacy whilst providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of those who get in contact with us and our stakeholders.

We appreciate that you don’t want the personal information you provide to us distributed indiscriminately and here we explain how we use your personal information and let you know what rights you have regarding its use.

This privacy policy is for the websites; and and served by Cuadrilla Resources Ltd, Sceptre Court, Sceptre Way, Bamber Bridge PR5 6AW and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPB (Data Protection Bill 2017) and the PECR (Privacy and Electronic Communications Regulations).

Management of Website

This website is managed by Cuadrilla Resources Ltd. Lexington Communications will have access to personal information and data received by the website in order to verify authentic enquiries or, with the individual’s permission, keep the data in a mailing list to receive a newsletter, press release or further information. Lexington Communications is committed to abiding by the principles, standards and guarantees set out in this policy.

Personal Information

In some areas of our website, we ask you to provide personal information that will enable us to contact you with information you request, e.g. when you complete the online contact form to answer an enquiry, request further information about shale gas and our operations or go onto a Cuadrilla mailing list for a newsletter or press release.

Examples of your personal information include your name, postal address, phone number and email address.

How Is The Information Used?

If you’ve indicated that you’re interested in receiving further information about our activities, a newsletter or press release or for instance arranging a site visit, we may contact you using the information you provide.

We may occasionally share your correspondence with our stakeholders. This includes regulatory bodies and elected representatives such as Members of Parliament or councillors.

We will not disclose any of your personally identifiable information unless we have your permission or under special circumstances, such as when we believe the law requires it.

We may occasionally use carefully selected agents to process information on our behalf, such as a mailing house to post communications to supporters. Third parties to which we transfer your information are only authorised to use that information to fulfil their contractual obligations to us and will not be permitted to use it for any other purpose.


The accuracy of your information is important to us. If you change email address or if any of the other information we hold is inaccurate or out of date please contact us via the website’s Contact Us page or by writing to Cuadrilla Resources Ltd, Sceptre Court, Sceptre Way, Bamber Bridge PR5 6AW.


We place great importance on the security of your personal information and we always try to take appropriate precautions to protect it.

We take steps to ensure that access to personal information is restricted to employees at Cuadrilla or Lexington Communications who needs it. All employees who handle personal information are kept up-to-date on our security and privacy practices. Our employees and Lexington Communications are notified and reminded about the importance we place on privacy, and what they can do to ensure your information is protected.

Use Of Cookies

Our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).

Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may avoid the use of cookies by selecting the appropriate settings on your browser.

Further information about cookies, including steps you can take to refuse their use, can be found at the Interactive Advertising Bureau’s website


We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page. Please revisit the policy each time you consider giving personal information.

Access To Your Personal Information

You have the right under the GPDR / DPB, to request details from us of personal information which we hold about you. You can make such a request using our contact information on our Contact Us page. We will take steps to confirm your identity before releasing any information to you. We will respond to your request within 30 days, unless there are exceptional circumstances in which case you will be notified of the extension by a further 30 days (60 days total).


The protection of children is very important to us. If you are under 18, please do not provide us with any personal information. We don’t knowingly process information relating to children as defined by GDPR / DPB. If you become aware we have received such information, then please contact us and we will ensure it is removed.

This policy was last updated May 2018.